For ages 21+

Responsible Gaming at ceo93 —
Keep the fun safe

Gaming should be a source of enjoyment, not stress. ceo93 is committed to helping you play safely and within your limits.

Important message: Online gaming is for entertainment only. It is not a solution to financial problems and should not be used as a reliable source of income. If you feel that gambling is having a negative impact on your life, contact our 24/7 live chat support immediately.

21+

ceo93 provides services only to those aged 21 and above. We verify age at the time of account registration. Allowing minors to participate in gambling is prohibited by law and we enforce this rule strictly. If there are minors in your household, keep your account details secure from them.

6 tools to protect you

Set deposit limits

Decide in advance how much you will deposit per day, week, or month. Once a limit is set it takes effect immediately, but raising it requires waiting through a cooling-off period. This tool lets you play responsibly while staying within your budget.

Time-Out

If you feel you need a break, take a time-out ranging from 24 hours to 30 days. During this period you will not be able to log in or make deposits on the platform. Once the time-out ends, you will automatically regain access.

Self-Exclusion

If you feel gambling is getting out of your control, choose long-term self-exclusion. Options are available to keep your account closed from 6 months up to permanently. This step is completely confidential and takes effect immediately.

Set bet limits

Decide in advance the maximum amount you will wager in a given session or day. Once that limit is reached, the system will automatically alert you and stop further betting.

Review gaming history

View your complete history of deposits, withdrawals, and bets from your account at any time. Analyse your own patterns and speak with our support team if needed.

24/7 support assistance

Our Bengali-speaking support team is always ready to help with any responsible gaming concerns. Contact us via live chat or email and we will help without judgment.

Know your deposit and withdrawal limits

Minimum deposit

The minimum deposit amount across all payment methods (bKash, Nagad, Rocket, bank transfer) is ৳300. Depositing smaller amounts helps you stay in control of your budget — start with less rather than more.

Minimum withdrawal

The minimum withdrawal amount is ৳800. Winnings typically reach your account within 1 hour. Manage your winnings responsibly.

Payment methods

ceo93 supports Bangladesh's major payment methods: bKash, Nagad, Rocket, and bank transfer. All transactions are secured with SSL encryption.

Bonus and wagering

Welcome bonus up to 150% worth ৳5,000 — wagering requirement is just 10x. Read and understand the terms and conditions fully before accepting any bonus. Do not go beyond your budget chasing a bonus.

Warning signs of problem gambling

If any of the following signs appear in you or someone close to you, seek help. Acknowledging the problem is the first courageous step.

01
Repeatedly playing to try to recover lost money and placing larger bets in the hope of making up losses.
02
Repeatedly trying but failing to control or stop gambling.
03
Neglecting important responsibilities to family, friends, or work because of gambling.
04
Borrowing money, selling assets, or falling into financial difficulty because of gambling.
05
Lying to family or friends about gambling or the money spent on it.
06
Feeling anxious, irritable, or restless when unable to gamble.
07
Needing to bet increasingly larger amounts of money to get the same level of excitement.
08
Using gambling as a way to cope with stress, loneliness, or sadness.

Our commitment to responsible gaming

At ceo93, we believe that responsible gaming is a right, not just a rule. We place the highest importance on the mental and financial well-being of every one of our players.

Age verification procedures are strictly followed on our platform. We use technical safeguards to prevent minors from gaining access by any means.

We never encourage players who are unwell or at risk to continue playing. Self-exclusion requests are always processed immediately with no questions asked and no pressure applied.

Our support team is specially trained to assist with responsible gaming matters in a sensitive and supportive manner. All conversations are completely confidential.

Our commitments

  • Secure and encrypted transactions
  • Instant self-exclusion facility
  • Transparent bonus and wagering terms
  • 24/7 Bengali-speaking support
  • Strict 21+ age verification system

Ways to get help

Chat with us on live chat

Contact our 24/7 Bengali-speaking live chat support at any time. Feel free to talk openly about what you are going through — we are ready to help.

Contact us by email

Email us to get help confidentially. Our team will respond quickly and find a solution suited to your situation.
[email protected]

Use Account Settings

Log in to your account and directly activate deposit limits, time-out, or self-exclusion. Settings take effect immediately.

Questions and answers about responsible gaming

Log in to your ceo93 account and go to Account Settings. Look for the "Responsible Gaming" or "Self-Exclusion" option. You can choose to close your account for 6 months, 1 year, or permanently. If you have any trouble, contact us via live chat or email and we will process your self-exclusion immediately.

Yes, but you will need to wait through a cooling-off period (usually 7 days) before increasing your deposit limit. This delay is intentional to prevent impulsive decisions. Lowering the limit, on the other hand, takes effect immediately.

Yes, completely safe. During a time-out you will not be able to log in or make deposits, but your account balance will remain unchanged. Once the time-out ends, you can log in again as normal. Your balance is also preserved during self-exclusion.

First, speak with them calmly and without judgment. Listen to how they feel and encourage them to seek help. You can contact ceo93 support and request account protection as a third party. We take requests made on behalf of family members and friends seriously.

No. ceo93 strictly enforces a 21+ age requirement. Age verification is mandatory at the time of account registration. If any minor attempts to create an account, it will be cancelled immediately and any deposited funds will be returned.

No, they are completely free. Deposit limits, time-out, self-exclusion — all responsible gaming tools are available at no cost. There is no support charge for using them either.

Enjoy safely — at ceo93

Play responsibly and have fun. Choose your favourite game from our game lobby or visit our support page for any questions.

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